travel expenses
HOW TRAVEL FEES WORK
Therapists can set custom travel fees for specific postcodes to ensure fair compensation for extra travel time from their base. This allows them to serve more areas, giving customers greater choice.
Pricing FAQs
How will I know if there's a travel fee?
On the therapist selection step of the online booking process the total booking cost will be clearly marked on their profile. You can click on the price to see exactly how much travel fee is.
What payment methods are accepted?
This can vary from therapist to therapist as they choose which payment methods they accept. Most accept cash as well as card payment whereas some accept only one form of payment. Again, this will be clearly marked on the therapist selection step on the online booking process.
Should I tip my therapist?
Tipping culture in London is quite different to some other parts of the world. Here, a tip is non-obligatory. If you choose not to tip, your therapist will be completely fine with that. So, it's really up to you.
If I pay online what will appear on my statement?
All of our online payments are handled through Stripe and appear as 'ZH Services' on banking statements.
How much commission do you take?
We take exactly 25% commission from each booking and we're proud to say that this by far the lowest rate of any provider in London.
